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Guides

What you need to know before you choose: getting found, filling the diary, keeping your clients, and what a website has to contain. No jargon, no made-up figures.

6 min read

How a salon gets found on Google without paying a marketplace

A client looking for a salon does not see your work. She sees a list. Everything comes down to your place on that list, and what she reads about you there. There are three ways in, and none of them means paying a marketplace.

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5 min read

Filling a quiet Tuesday: the waiting list, the reminder, the gift card

An empty Tuesday is not the season’s fault. It is almost always a client nobody followed up, a freed-up slot nobody saw, or a gift that never found its date. Three steps, in the order they pay off.

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5 min read

Instagram does not replace a website, and how to make the two work together

An Instagram account looks after an audience that already knows you. A website catches the client who is looking for a salon near her, right now, and has never seen you. They are not two versions of the same tool: they are two audiences.

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5 min read

Who owns your client records?

Owning your data and having access to it are not the same thing. Your records can be “yours” on paper and locked inside a tool that will not give them back. What the law gives you, what a marketplace keeps, and the three questions to ask before you sign.

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5 min read

What a hair salon website has to contain

A new client has read everything before she pushes the door: your prices, your opening hours, your reviews, and what your balayages look like. A hair salon website is not a business card. It is the answer, in order, to the questions she asks herself before booking.

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